We check our prices regularly and will always aim to offer the lowest prices for our Equine medicines and healthcare products. In the unlikely event you find a product cheaper on one of our competitor’s websites, we will match the price when you buy or refund the difference - for up to 7 days after purchase.
To make a claim, please email us at firstname.lastname@example.org with the following details:
- Your name and account number
- eVet Product code and price
- Brief product description including size, brand, flavour and colour (if applicable)
- Order date if already purchased
- Name of the retailer you would like us to match
- Price you would like us to match
Our Price Promise T&Cs:
- We will only match other online veterinary pharmacies
- Equine wormers and small animal products are not included
- The competitor’s product must be identical to ours (e.g. colour, size, flavour), brand new and offered on the same terms
- The competitor must have the line in stock, ready for delivery
- We must be able to verify the competitor’s price and stock position
- We will match product prices but not delivery charges or other services
- Cannot be used with any other offer, discount or promotion.
- If you received a free
prescription from one of our partner veterinary practices, we will take their
usual prescription fee into account when calculating the price difference.
If a product is not part of our normal stocked range and we order it in specifically for you, we will always try to offer it at a competitive price. Please note, however, we may not be able to offer a price match on these products if it is uneconomical for us to do so. We’ll let you know if we can price match when you confirm the order.