Our Privacy Commitment
The evetdrug.co.uk Website (“the Website”) is owned and operated by eVetdrug Ltd. We are committed to safeguarding your privacy online. We will only collect, store, and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact eVetDrug at any time with any privacy questions or concerns and to see the personal information you have given us and request any necessary corrections.
Controller of Personal Information
eVetDrug is the trading name for eVetDrug Ltd, a company registered in England & Wales (company number: 9514481) whose registered office is at Blueberry Farm, Kingscroft Lane, Warfield, Berks, United Kingdom, RG42 6JL.
Any personal information provided to or gathered by eVetDrug is controlled and processed by or on behalf of eVetDrug.
This website is operated and controlled by eVetDrug Ltd, who is the data controller for the purposes of the UK Data Protection Act 1998.
What Personal Information About Customers Does eVetDrug Gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at evetdrug.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us and recommend products and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather:
If you do not wish to receive promotional offers from us in the future you will be given the opportunity to refuse any marketing emails from us by accessing your notification preferences in the ‘Your Account’ area of the website.
What About Cookies?
You can find out more about cookies at www.allaboutcookies.org.
Does eVetDrug share the Information it receives?
Information about our customers is an important part of our business and we are not in the business of selling it to others. eVetDrug shares customer information only as described below:
How Secure Is Information About Me?
eVetDrug has implemented security policies, rules and technical measures to protect your personal data from unauthorised access or modification, improper use or disclosure, unlawful destruction or accidental loss.
What About Third-Party Advertisers and Links to Other Websites?
Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
eVetDrug also displays targeted advertising based on personal information about users. Although eVetDrug does not provide any personal information to advertisers, advertisers (including ad-serving companies) may assume that users who interact with or click on a targeted advertisement meet the targeting criteria used to display the ad (for example, users in the United Kingdom who own horses).
Accessing and Changing Your Information
eVetDrug gives you access to a broad range of information about your account and your interactions with eVetDrug for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.
You can check the information that we hold about you and make any desired changes to such information, or to the settings for your eVetDrug account at any time by logging on and checking your account or by contacting us at firstname.lastname@example.org. You can also close your account through the evetdrug.co.uk website. If you close your eVetDrug account, we will mark your account in our database as “closed”, but will keep your account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new one. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law.
What Choices Do I Have?
Are Children Allowed to Use eVetDrug?
eVetDrug does not sell products for purchase by children. If you are under 18, you may use the Website only with the involvement of a parent or guardian.
Notices and Revisions
If you have any concern about privacy at eVetDrug, please email us a thorough description and we will try to resolve the issue for you.
Examples of Information Collected
Information You Give Us
You provide most such information when you search, buy, post, participate in a questionnaire or communicate with customer service. For example, you provide information when you: search for a product; place an order through evetdrug.co.uk; provide information in ‘My Account’ and you might have more than one if you have used more than one email address when shopping with us; communicate with us by phone, email or otherwise; complete a questionnaire. As a result of those actions, you might supply us with such information as: your name; address and phone number; credit card information; your pet name, age and weight; people to whom purchases have been dispatched (including addresses and phone numbers); content of reviews and emails to us; and financial information.
Information from Other Sources
Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services; search term and search result information from some searches conducted through the Web search features offered by eVetDrug; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Which Information Can I Access?
Examples of information you can access easily at evetdrug.co.uk include: up-to-date information regarding recent orders; personally identifiable information (including name, email, password); email notification settings; recommendations (including favourites).
Want Further Information?
If you have any concerns or questions in relation to your privacy, please email us at email@example.com or call us on 01344 283888. You can also write to us at the following address:
If you are not satisfied with our response to your concern, you may wish to contact the Information Commissioner’s Office, which is an independent data protection supervisory authority at www.ico.gov.uk.