We offer a range of delivery options.
See our Delivery Information page for more details.
Small, light parcels are delivered by Royal Mail.
Larger, heavier parcels are delivered by a courier service that required a signature.
Premium next day delivery is available on selected products but we must receive the order by 12pm. If ordered after 12pm, this delivery will be a 1-2 service. Please note that orders placed on a Friday will be delivered on Monday with the premium next day service.
If you require your order more urgently, please do not hesitate to contact us. We may be able to offer a more premium courier service, including delivery on a Saturday, for an additional fee.
The dispatch time for each item may differ, due to stock levels or delayed supply, but our aim is to dispatch within 48 hours of receipt of the order.
Instructions for delivery drivers can be left in the “Delivery Instructions” box at checkout. Please leave instructions so that your delivery driver can find your house easily.
Certain postcodes in Scotland and some offshore addresses do incur a delivery surcharge with our courier and may have a longer delivery service. We apologise if you are affected by this and appreciate your understanding.
NAF Ice Cool is a cooling clay that contains a mixture of natural clays, Witch Hazel & Arnica. After strenuous exercise, it is ideal to soothe, cool & tighten your horse's legs & tendons. It's easy to apply & washes off with just cold water.