We offer a range of delivery options.
See our Delivery Information page for more details.
Small, light parcels are delivered by Royal Mail.
Larger, heavier parcels are delivered by a courier service that required a signature.
Premium next day delivery is available on selected products but we must receive the order by 12pm. If ordered after 12pm, this delivery will be a 1-2 service. Please note that orders placed on a Friday will be delivered on Monday with the premium next day service.
If you require your order more urgently, please do not hesitate to contact us. We may be able to offer a more premium courier service, including delivery on a Saturday, for an additional fee.
The dispatch time for each item may differ, due to stock levels or delayed supply, but our aim is to dispatch within 48 hours of receipt of the order.
Instructions for delivery drivers can be left in the “Delivery Instructions” box at checkout. Please leave instructions so that your delivery driver can find your house easily.
Certain postcodes in Scotland and some offshore addresses do incur a delivery surcharge with our courier and may have a longer delivery service. We apologise if you are affected by this and appreciate your understanding.
Hibiscrub is the leading antimicrobial skin cleanser, which contains Chlorhexidine, that has been used and is trusted by vets, doctors and many animal owners for many years. It can be used as a handwash, as well as to clean wounds and grazes. It is effective against most bacteria, fungi and viruses.
Please be aware that due to current high demands and panic buying, certain products, such as face masks, hand sanitisers, and disinfectants are extremely limited in the UK.
We are, therefore, having to limit the quantity any one customer can purchase per week to 1 bottle of hibiscrub, to ensure all our customers are able to obtain some products.
Please note, you may be able to order more via the website but any order exceeding 1 bottle will be immediately cancelled and refunded.