Contact Us

If you have any questions regarding our products, our website, or your order, please email us at or let us call you. We will endeavour to get in touch as soon as possible.

Our opening hours are 9am to 5pm Monday to Friday.

We are closed at weekends and on bank holidays.

Our Postal Address:

eVetDrug Ltd.
Blueberry Farm
Kingscroft Lane
RG42 6JL

Telephone Number:

01344 283888


If you would like to send us a prescription, please email or send the original to our postal address above.

Adverse Reactions

If your pet experiences an adverse reaction to a veterinary product, please let us know via email and contact the VMD directly via the Suspected Adverse Reaction Reporting Scheme.


If you are unhappy with our service in any way, we would like to know. As a small family business, we value all types of feedback and will do our best to resolve any issues you may have.

To speak to one of our customer care team directly, please call 01344 283888 or let us call you.

If you have a complaint regarding a veterinary medicine, please contact us in the first instance and we will endeavor to resolve any issues raised. If we are unable to satisfactorily resolve the issue for you, please contact the Royal College of Veterinary Surgeons (RCVS) directly.